As a result of Canton Township facility closures to combat the spread of COVID-19, Canton Leisure Services has established the following processes to issue refunds and credits based on the following criteria:
•All Summit on the Park memberships, including Kids’ Corner memberships, will be extended for the duration of the closure, and all monthly membership payments will be credited upon the facility reopening. Should Summit members have any questions during this closure, please email our Membership Services Team at firstname.lastname@example.org.
•Participants interested in withdrawing from a class, program, or event may do so by completing this online form at least 24 hours prior to the start of the program or event.
•Participants who have registered for a Leisure Services class, program, or event that was canceled before its intended start date will receive a refund or credit to your household account.
•Participants who were enrolled in a class or program that was currently in session will be prorated once these programs return.
•Facility rentals scheduled to take place during the closures are canceled and will be fully refunded.
•The Village Theater at Cherry Hill will automatically be issuing full refunds to ticket-holders for performances canceled during this time-frame. Ticket purchases paid by credit or debit card will be refunded directly back to that card. Ticket purchases paid by check or cash will be refunded by check and will be contacted to confirm the correct mailing address.
All account refunds and credits will be processed as soon as Leisure Services staff returns to work. Please expect delays and allow additional time for all transactions to be processed, due to high volume. While there is no need to contact us individually to request these account credits and refunds, we do understand that you may have questions that you would like addressed. Please email email@example.com and we will respond to your email as soon as possible.
Thank you in advance for your patience and understanding as we handle all of these account updates.
Find the most recent Canton Township COVID-19 Update: at https://www.canton-mi.org/1277